Anketell Art aim to make your shopping experience as simple and enjoyable as possible. 

• Shipping is calculated at checkout based on the weight and size of your order as well as your shipping location

• Freight on larger items, including artwork, will be quoted upon inquiry and invoiced separately

• We use a variety of different freight companies depending on the size and nature of the item being shipped, for this reason we are unable to accept PO Boxes as a delivery address

• When your order has been shipped, you will be notified via email which will include your tracking information

• All parcels require a signature on delivery unless requested otherwise

• When an authority to leave is requested by you at checkout, you acknowledge that Anketell Art will not be liable in any way for a loss or damage to your parcel

Shipping Domestic - Prints

• Delivery times within Australia will vary depending on your location. As stated on the product description all orders are dispatched within 2-3 weeks

• Please allow extra time for delivery during sale or busy periods due to high volume orders and potential shipping delays for holiday periods

• For any print enquiries please contact anketellart@gmail.com

We do not guarantee your parcel will arrive within a set time frame and the above is a guide only. If you wish to receive your order by a certain date please get in touch with us to discuss this possibility.  

International Shipping

• For international shipping we use either Australia Post, TNT or DHL couriers depending on the size and nature of your item

• Once your order has been shipped a tracking number will be sent to your email address

• All deliveries must be signed for. Please ensure someone will be able to sign for delivery

• Freight for large items, including artworks and framed prints, require tailored quotes. Before purchasing your item, please contact us at anketellart@gmail.com

• International shipments are sent unmounted and unframed unless arranged prior with a tailored shipping quote

• Anketell Art cannot be held financially responsible for any additional local customs and duties on your order

• We are required by law to disclose the full value of the shipment contents and cannot alter this value

• If an order is refused by a destination country, by no fault of our own, Anketell Art holds no financial responsibility for any additional shipping expenses or costs incurred as a result

• The purchaser holds responsibility for tracking the shipment. Failure to collect your shipment from a designated outlet may result in your parcel being returned to Anketell Art. In which circumstance, it is the financial responsibility of the purchaser to arrange shipping for the item.