SHIPPING
Anketell Art aim to make your shopping experience as simple and enjoyable as possible.
Shipping is calculated at checkout based on the weight and size of your order as well as your shipping location
Freight on larger items, including artwork, will be quoted upon inquiry and invoiced separately
We use a variety of different freight companies depending on the size and nature of the item being shipped, for this reason we are unable to accept PO Boxes as a delivery address
When your order has been shipped, you will be notified via email which will include your tracking information
All parcels require a signature on delivery unless requested otherwise
When an authority to leave is requested by you at checkout, you acknowledge that Anketell Art will not be liable in any way for a loss or damage to your parcel
Shipping Domestic - Prints
Delivery times within Australia will vary depending on your location. As stated on the product description all orders are dispatched within 2-3 weeks
Please allow extra time for delivery during sale or busy periods due to high volume orders and potential shipping delays for holiday periods
For any print enquiries please contact anketellart@gmail.com
We do not guarantee your parcel will arrive within a set time frame and the above is a guide only. If you wish to receive your order by a certain date please get in touch with us to discuss this possibility.
International Shipping
For international shipping we use either Australia Post, TNT or DHL couriers depending on the size and nature of your item
Once your order has been shipped a tracking number will be sent to your email address
All deliveries must be signed for. Please ensure someone will be able to sign for delivery
Freight for large items, including artworks and framed prints, require tailored quotes. Before purchasing your item, please contact us at anketellart@gmail.com
International shipments are sent unmounted and unframed unless arranged prior with a tailored shipping quote
Anketell Art cannot be held financially responsible for any additional local customs and duties on your order
We are required by law to disclose the full value of the shipment contents and cannot alter this value
If an order is refused by a destination country, by no fault of our own, Anketell Art holds no financial responsibility for any additional shipping expenses or costs incurred as a result
The purchaser holds responsibility for tracking the shipment. Failure to collect your shipment from a designated outlet may result in your parcel being returned to Anketell Art. In which circumstance, it is the financial responsibility of the purchaser to arrange shipping for the item.